Frequently Asked Questions (FAQs)

To place an order:

• Browse our book collection and add items to your cart
• Click on the cart icon in the header to review your items
• Click "Proceed to Checkout"
• Fill in your shipping and payment information
• Review your order and click "Place Order"

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Digital wallets (Apple Pay, Google Pay)

Yes, you can place orders as a guest user. However, creating an account offers several benefits:

• Track your order history
• Save your shipping addresses
• Receive order updates via email
• Access to exclusive deals and promotions

Shipping times vary depending on your location and the shipping method chosen:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available in select areas)

International shipping typically takes 10-15 business days.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You can check shipping costs during checkout by entering your shipping address.

Once your order ships, you'll receive a tracking number via email. You can also track your order by:

• Logging into your account and visiting "My Orders"
• Using the tracking number provided in your shipping confirmation email
• Contacting our customer service team

Yes, we accept returns and exchanges within 30 days of purchase. Books must be in their original condition with no damage or markings. To initiate a return:

• Contact our customer service team
• Provide your order number and reason for return
• We'll provide you with a return shipping label
• Once received, we'll process your refund or exchange

We offer full refunds for books returned within 30 days in their original condition. Refunds are processed within 5-7 business days of receiving the returned item and will be issued to the original payment method.

To reset your password:

• Click "Login" in the header
• Click "Forgot Password?" link
• Enter your email address
• Check your email for password reset instructions
• Follow the link to create a new password

Yes, we take your privacy and security seriously. We use industry-standard encryption to protect your personal information and payment details. We never share your information with third parties without your consent.